Privacy Policy

Aircraft Lead Finder is operated by Runway Reflections LLC, a Pennsylvania limited liability company. In this policy, “we,” “us,” and “our” refer to Runway Reflections LLC.

• Account information: your email address, authentication identifiers, plan, and account status.
• Workspace information: saved aircraft leads, notes, contact details you enter, follow-up dates, outreach history, pipeline values, community profile information, posts, replies, and reports.
• Billing information: subscription status, plan, Stripe customer and subscription identifiers, invoice status, and renewal or cancellation information. Payment card details are collected and processed by Stripe and are not stored by us.
• Support information: your name, email address, subject, message, and the date of your request.
• Technical information: information needed to provide, secure, diagnose, and improve the service, such as browser, device, request, and error information made available by our hosting and authentication providers.

The service organizes aircraft registration information published by the Federal Aviation Administration and may allow users to add independently researched business contact information. Public aircraft data is not information we collect directly from the aircraft owner. Users are responsible for confirming information before relying on it or making contact.

We use information to operate accounts, provide searches and lead-management tools, process subscriptions, deliver Concierge leads, support users, moderate Ramp Talk, prevent misuse, secure and troubleshoot the service, communicate important account or billing changes, and comply with legal obligations.

We share information only as needed with service providers that support the product, including Stripe for payments, Supabase for authentication, Google Ads for advertising measurement, and our hosting and infrastructure providers. Google’s advertising tag may receive device, browser, page-view, and completed-subscription event information to help us measure whether an advertisement led to a purchase. We do not use enhanced conversions or send customers’ email addresses to Google through this tag. We may also disclose information when required by law, to protect rights or safety, during a business transaction, or with your direction. We do not sell users’ personal information.

We retain information while your account is active and as reasonably necessary for operations, billing records, dispute resolution, security, and legal compliance. No system is completely secure, but we use reasonable administrative and technical safeguards appropriate to the service.

You can update billing details or cancel a paid subscription through Manage Billing. You may request access to, correction of, or deletion of account information through the Support page. Some records may be retained when required for billing, fraud prevention, security, or law. You can also delete information you added to individual lead records through the product.

The service is intended for business users and not for children under 13. We may update this policy as the service changes. Material updates will be posted here with a new effective date and, when appropriate, communicated through the service.

Questions or privacy requests can be submitted through our Support page.